Terms and Conditions
Effective Date: March 27, 2026 Last Updated: March 27, 2026
1. Introduction
These Terms and Conditions ("Terms") govern the relationship between Savant Enterprises LLC, trading as The Savant Collective ("we," "us," or "our"), and any individual or business ("Client," "you," or "your") that engages our services or accesses our website at thesavantcollective.net.
By booking a strategy call, signing a service agreement, or engaging our services in any capacity, you confirm that you have read, understood, and agreed to these Terms in full.
2. About Us
Legal Entity: Savant Enterprises LLC
Trading As: The Savant Collective
Business Address: 9805 Statesville Rd Suite 6375 Charlotte, NC 28269 United States
Contact: privacy@thesavantcollective.net Website: thesavantcollective.net
3. Our Services
The Savant Collective provides AI-powered lead generation and patient acquisition services for medical spas and aesthetic practices operating in the United States. Our services may include but are not limited to:
Paid social media advertising campaigns on platforms including Meta (Facebook and Instagram)
AI-powered lead qualification and automated follow-up systems
Appointment setting and calendar management integration
Lead pipeline strategy and ongoing campaign optimisation
The specific scope, deliverables, and terms of each client engagement will be outlined in a separate Service Agreement provided prior to commencement of work. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall take precedence.
4. Fees and Payment
4.1 Fee Structure All fees are as agreed upon in the individual Service Agreement between The Savant Collective and the Client. Fees may vary between engagements and will be clearly communicated and agreed upon in writing prior to the commencement of any work.
4.2 Payment Schedule All fees are due monthly in advance. Work for any given month will not commence or continue until payment for that month has been received and cleared.
4.3 Late Payment If payment is not received by the due date specified in the Service Agreement, we reserve the right to pause all active campaigns and services until payment is received. Continued non-payment beyond 14 days of the due date may result in termination of the engagement.
4.4 Payment Method Accepted payment methods will be specified in the individual Service Agreement. All fees are quoted and charged in United States Dollars (USD) unless otherwise agreed in writing.
4.5 Taxes The Client is responsible for any applicable taxes, duties, or levies arising from the services provided. We will not be responsible for any tax obligations on the Client's behalf.
5. Trial Period and Introductory Terms
Where an introductory or trial arrangement has been agreed upon in writing between The Savant Collective and the Client, the specific terms of that arrangement — including any adjusted fee structure for the initial period — will be outlined in the relevant Service Agreement. Introductory terms apply solely to the period specified and do not affect standard fees applicable thereafter.
6. Cancellation Policy
6.1 Cancellation by the Client The Client may cancel their engagement with The Savant Collective by providing a minimum of 14 days written notice prior to the next billing date. Notice must be submitted in writing via email to privacy@thesavantcollective.net. Verbal cancellations will not be accepted.
6.2 Effect of Cancellation Upon receipt of valid cancellation notice, services will continue until the end of the current paid period. No refunds will be issued for any portion of a prepaid monthly fee once work for that period has commenced.
6.3 Cancellation by The Savant Collective We reserve the right to terminate an engagement at any time by providing 14 days written notice to the Client. In the event of termination initiated by us without cause, a pro-rata refund for any unused prepaid period will be issued.
6.4 Immediate Termination We reserve the right to terminate an engagement immediately and without notice if the Client:
Provides false or misleading information about their business
Engages in conduct that is unlawful, harmful, or damaging to our reputation
Fails to make payment within 14 days of the due date
Breaches any material term of these Terms or the Service Agreement
7. Intellectual Property
7.1 Ownership of Materials All creative assets, advertising copy, campaign materials, strategies, frameworks, and any other work product created by The Savant Collective in the course of delivering services remain the sole intellectual property of Savant Enterprises LLC at all times, both during and after the engagement.
7.2 Licence During Engagement During the active period of a Client engagement, The Savant Collective grants the Client a limited, non-exclusive, non-transferable licence to use the materials created solely for the purposes outlined in the Service Agreement.
7.3 Termination of Licence Upon termination or expiry of the engagement for any reason, the Client's licence to use any materials created by The Savant Collective ceases immediately. The Client must discontinue use of all such materials upon termination.
7.4 Client Owned Materials Any materials, assets, data, or content provided to us by the Client — including logos, brand assets, existing creative materials, and customer data — remain the sole property of the Client at all times.
8. Client Responsibilities
To enable us to deliver our services effectively, the Client agrees to:
Provide accurate, complete, and up to date information about their business, treatments, and target audience
Respond to reasonable requests for information, feedback, and approvals in a timely manner
Ensure their business complies with all applicable laws and regulations, including those governing medical and aesthetic services in their state
Maintain any third party accounts, platforms, or tools required for the delivery of services (including Meta Business accounts) in good standing
Not engage any other lead generation agency providing substantially similar services during the term of the engagement without prior written notice to us
9. Results and Performance
9.1 No Guarantee of Specific Results While we are committed to delivering measurable outcomes and stand behind the quality of our work, we cannot guarantee specific financial results, revenue figures, or patient acquisition numbers. Results may vary depending on factors outside our control including market conditions, competition, the Client's geographic location, and the quality of the Client's services.
9.2 Performance Commitments Where specific performance commitments have been made in writing — including any minimum lead delivery guarantees outlined in the Service Agreement — those commitments are governed by the terms of the Service Agreement and not by these general Terms and Conditions.
9.3 Client Cooperation Our ability to deliver results is contingent on the Client fulfilling their responsibilities as outlined in Section 8. We accept no liability for underperformance resulting from a failure by the Client to cooperate, provide required access, or respond to requests in a timely manner.
10. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, including but not limited to business strategies, pricing, client data, campaign performance data, and any information marked as confidential.
This obligation of confidentiality survives the termination of the engagement for a period of two years.
Neither party will disclose the other's confidential information to any third party without prior written consent, except where required by law.
11. Data Protection
Both parties agree to comply with all applicable data protection laws in connection with the services provided. The Client is responsible for ensuring that any customer or patient data shared with The Savant Collective has been collected and may be processed in accordance with applicable privacy laws.
Our collection and use of personal data is governed by our Privacy Policy, available at thesavantcollective.net/privacy-policy.
12. Limitation of Liability
12.1 To the fullest extent permitted by applicable law, The Savant Collective and Savant Enterprises LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the services provided, even if we have been advised of the possibility of such damages.
12.2 Our total aggregate liability to the Client for any claim arising out of or related to these Terms or the services provided shall not exceed the total fees paid by the Client to The Savant Collective in the three months immediately preceding the event giving rise to the claim.
12.3 Nothing in these Terms excludes or limits liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
13. Indemnification
The Client agrees to indemnify, defend, and hold harmless Savant Enterprises LLC, its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses — including reasonable legal fees — arising out of or related to:
The Client's breach of these Terms or any Service Agreement
The Client's violation of any applicable law or regulation
Any claim brought by a third party relating to the Client's business, services, or conduct
Any inaccurate or misleading information provided by the Client to us
14. Governing Law and Dispute Resolution
14.1 Governing Law These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.
14.2 Jurisdiction In the event of a dispute, the parties agree to first attempt resolution through good faith negotiation. If resolution cannot be reached within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of North Carolina, or alternatively the courts of the state in which the Client's principal place of business is located, at the election of The Savant Collective.
14.3 Waiver of Jury Trial To the fullest extent permitted by law, both parties waive their right to a jury trial in connection with any dispute arising out of these Terms or the services provided.
15. General Provisions
15.1 Entire Agreement These Terms, together with any applicable Service Agreement, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements relating to the subject matter herein.
15.2 Amendments We reserve the right to update these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Continued engagement with our services following any update constitutes acceptance of the revised Terms.
15.3 Severability If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15.4 Waiver Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
15.5 Assignment The Client may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at our discretion.
15.6 Force Majeure Neither party shall be liable for any failure or delay in performance resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, platform policy changes by third parties such as Meta, or technical failures outside our infrastructure.
16. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
The Savant Collective Savant Enterprises LLC 9805 Statesville Rd, Suite 6375 Charlotte, NC 28269 United States
Email: privacy@thesavantcollective.net Website: thesavantcollective.net